Last updated: 19 October 2026. This policy explains how the casino at riverspincasino.ca handles personal information about visitors and registered players. By creating an account or using the website you confirm that you have read it. If you disagree with any part, please do not register or use the services.
We collect the information needed to run an account and to meet our legal duties. This includes the details you give when you register and the documents you send for verification: a photo ID, a proof of address and a proof of your payment method. We also record transaction data such as deposits, withdrawals and bonuses, and technical data such as your IP address, device type, browser and the pages you visit. When you contact us, we keep the content of your message.
We use your information to create and manage your account, to confirm that you are of legal age and that the account belongs to you, to process payments and payouts, and to apply the rules of bonuses and games. We also use it to protect the website and the players against fraud, unauthorised access and misuse, to meet legal and regulatory obligations, to answer your questions and to improve the service. Where the law requires your consent for a particular use, such as optional communications, we ask for it first.
We share personal information only where it is needed to run the service: with payment providers that process deposits and payouts, with game providers for the technical delivery of games, with analytics and security services, with professional advisers, and with regulators, courts or law enforcement where the law requires it or where we need to report suspected fraud or unlawful activity. Some of them may process information in countries other than the one you live in, and in that case we expect them to protect it to a standard comparable to the one that applies in Canada.
We keep personal information for as long as your account is active and for the period that the law requires afterwards, for example to meet financial record-keeping and anti-fraud obligations. When we no longer need it, we aim to delete or anonymise it. We protect information with technical and organisational measures that are appropriate to the risk. No online service is free of risk, so please choose a strong password that you use nowhere else, keep your devices updated and log out on shared devices.
You may ask us for a copy of the personal information we hold about you, request corrections to anything that is inaccurate, and ask us to delete information where the law allows. You may withdraw your consent for optional uses at any time. Depending on where you live, the privacy law that applies to you may give you additional rights, including the right to complain to the privacy authority that oversees it. We will answer a request after confirming your identity.
The website uses cookies and similar technologies to keep you signed in, to remember your preferences and to understand how the site is used. The cookie policy describes the types we use, how long they last and how you can manage them.
We update this policy when our practices or the law change. The current version is always the one on this page, and the date of the last update is shown at the top.
Questions about your personal information and requests to use your rights can be sent to [email protected].
